Cancellation Policy
Please understand that when a reservation is made with River Drifters, that it is a commitment for us to hold space for you. We can (and often do) turn away others from that particular date (or trip). If you decide to cancel, it can be difficult for us to book someone else on that trip, especially if cancellations are made close to the departure date. With this in mind we must be firm to the following policy.
Day Trips
A $15/person cancellation fee will be assessed on any cancellation. Cancellations made within 72 hours prior to trip departure will forfeit 50% of the total trip price. No-shows or cancellations made within 24 hours prior to trip are subject to the entire trip price. However, you may substitute another person, with no penalty. OR you may transfer the trip to another date, any date transfers must be made within 72 hours prior to trip departure. Unfortunately, we cannot make exceptions to these policies.
Multi-Day Trips
A $25/person cancellation fee will be assessed on any multi-day trip cancellation. If the cancellation is made during that two week period, a 50% per person fee will be charge. However, you may substitute another person, with no penalty. OR you may transfer the trip to another date, any date transfers must be made within 72 hours prior to trip departure.
No Shows & Same Day Cancellations: Are subject to 100% of total trip price.
There are no exceptions to these cancellation policies.
Normally all of our trips are a go, rain or shine. Once in a while, due to unsafe circumstances, River Drifters must cancel, reschedule or transfer a trip.
River Drifters reserves the right to make itinerary changes, if necessary, due to water fluctuations, weather conditions, insufficient reservations or other factors beyond or out of our control.
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