Please understand that when a reservation is made with River Drifters, it is a commitment for us to hold space for you and we can (and do) turn away others from that particular date. If you decide to cancel, it can be difficult for us to book someone else on that trip, especially if cancellations are made close to the departure date. With this in mind, we must be firm to the following policy.
Day Trips: For Day tips, a $15/person cancellation fee will be assessed on any cancellation. Cancellations made within 72 hours prior to trip departure will forfeit 50% of the total trip price. No-shows or cancellations made within 24 hours prior to the trip are subject to the entire trip price. However, you may substitute another person, with no penalty. OR you may transfer the trip to another date within the same rafting season. Any date transfers must be made within 72 hours prior to trip departure. Unfortunately, we cannot make exceptions to these policies. Normally all of our trips are a go, rain or shine. Once in a while, due to unsafe circumstances, River Drifters must cancel, reschedule or transfer a trip. River Drifters reserves the right to make itinerary changes, if necessary, due to water fluctuations, weather conditions, insufficient reservations, or other factors beyond or out of our control.
Multi-day trips: A $50/person cancellation fee will be assessed on any Deschutes or Owyhee multi-day trip cancellation. If the cancellation is made during that Two Week period, a 50% per person fee will be charged. However, you may substitute another person, with no penalty. OR you may transfer the trip to another date within the same rafting season. Any date transfers must be made within 7 days prior to trip departure.
Rogue River Multi-Day trips:
Please check into Travel Insurance & protect your investment! We highly recommend that everyone purchase Travel Insurance.
The Rogue River has a fixed and finite number of launches and amount of people allowed to visit this Wild & Scenic Gem! Once a reservation is made we are committed to your space and in some cases we may have to make special and non cancelable swaps with other outfitters to accommodate your group. This commitment also prevents others from booking these spaces as well. With this in mind, we must be firm to the following policy. A reservation will be complete with a $200/person non-refundable deposit. Final payments are due 45 days before the trip departure. Cancellations made up to 60 days prior to the trip will receive a refund of money collected above the non-refundable portion. Cancellations made within 60 days prior to trip launch will not receive a refund.
Normally all of our trips are a go, rain, smoke or shine. Once in a while, due to unsafe circumstances, River Drifters must cancel, reschedule or transfer a trip.
There are no exceptions to these cancellation policies.